Privacy Policy
raccolto.com.co
This website collects some personal data from its Users.
Contact with users
Contact form, Newsletter or Mailing List Personal Data: Name, email address, telephone. You could get a archive of exportation of personal data that we have You can request the export file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data that we are required to keep for administrative, legal, or security purposes.
Use of your data
Your data entered on our website are only used by our company for advertising purposes for our company, it will never be used or sold to another company.
Location-based interactions
Geolocation People data: geographical position
Cookies
Use
They are used for your convenience so that you do not have to save your data several times, also to improve the speed with which you can view the website.
Time of use
They will be deleted every 30 days
Statistics
Conversion Tracking for Facebook Ads, Google Analytics, Google Tag Manager, WordPress Stats, Google Conversion Tracking, Display Advertising Extension for Google Analytics.
Shipping and Warranty Policies
SHIPPING
We make shipments nationwide through Interrapidismo. The delivery time for coffee, fruit and appliances is approximately 2-3 business days, we make shipments on Monday, Wednesday and Friday. If you have any concerns or requests about your order, you can contact us via email at info@raccolto.com.co or call us at +57 3225081356
WARRANTY
If you have any problem with receiving the products, please send us a claim email attaching details and images to info@raccolto.com.co within 3 business days of receiving the shipment, after verification, the product will be exchanged. Under no circumstances will money be refunded.
Appliances Warranty
Warranty: 6 months Does not apply: Mistreatment, improper use, non-compliance with the instructions on maintenance, use and care, Intervention, repair and adaptation by unauthorized third parties, accident, improper installation or maintenance, normal wear and tear of the product , use in incorrect currents or voltages, voltage fluctuations, abuse presented in the packaging, lack or loss of accessories due to theft and/or damaged accessories.
